Reinvigorating the productivity cycle: the people factor

Greater investment in people is crucial to unlocking productivity. An inspired employee is more than three times as productive as a dissatisfied employee. Jobs should be designed with more autonomy, more agility – and inspirational leadership.

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Reviewed by

Jill Miller, Senior Policy Adviser, Diversity and Inclusion, CIPD

Jill is Senior Policy Adviser for Diversity and Inclusion at the CIPD. Her work focuses on the areas of gender, age and neurodiversity and she has recently led work on race inclusion, managing drug and alcohol misuse at work, and supporting employees through fertility treatment, pregnancy loss and still birth. Earlier in her career, Jill specialised in small business growth through good people management and employee wellbeing.

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