Technology, AI and the future of work
How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.
How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.
Much has been said about the potential impact of AI, robots and automation on jobs and the future of work. A common view is that many jobs are at risk of being taken over by machines, potentially leading to large-scale job losses. Our research shows that while there are risks, there are at least as many opportunities to increase the number and quality of jobs. No doubt these technologies will change the nature of work as we know it. This change needs a proper people strategy led by people professionals.
This factsheet describes some of the technologies that are having an impact on the world of work. It looks at the ethical implications of using these technologies in the workplace and considers the role of people professionals in shaping the future of work for humans.
Explore our viewpoint on automation, AI and technology in more detail, along with actions for government and recommendations for employers.
This factsheet was last updated by Hayfa Mohdzaini: Senior Research Adviser, CIPD
Hayfa is the CIPD's Senior Research Adviser in Data, Technology and AI. She has been writing for the HR community since 2012 and is interested in how the people profession can contribute to good work through technology.
Browse our A–Z catalogue of information, guidance and resources covering all aspects of people practice.
Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
We examine and outline recent research investigating the impact of generative AI tools on the HR profession
Read our submission to the Irish Government on the implementation of the EU Artificial Intelligence Act 2024
Listen to episodes from our CIPD Ireland Podcast Series on a range of topical workplace, HR and L&D issues
Listen nowWe look at how investing in digital technologies, HR skills and culture drive success in restructured people functions
Learn about the influence of theories on how people learn and the shift away from simplistic learning styles theory
Understand what bullying and harassment at work is, and how employers and employees can address the problem
Understand the links between work, health and wellbeing, and the role of stakeholders in adopting an organisational approach to employee wellbeing
Introduces the basics of reward, which includes pay and benefits, and outlines the UK legal position